We’re looking for a motivated localization engineer to join the Smartcat team and support our efforts in building beautiful automated localization experiences for our end customers. Localization engineer role combines the responsibilities of a software engineer and a customer success specialist. We need a person who is focused on both giving customers the best technical solution, and offering them a great overall support experience, from understanding their needs, to educating them about best practices.
Smartcat develops collaboration software that allows a multi-sided marketplace of brands, agencies, and freelance linguists to translate content together. We're focused on automation, from file delivery to management to payments. We have a technological stack that allows us to set up robust automation and file processing rules, and to seamlessly integrate localization into customers' product or content development processes. Your mission will be to support our clients (end customers and language vendors), both using our existing stack capabilities, and building extra functionality on top of it.
1) Own localization automation needs of our clients, from understanding their requirements during discovery calls, to documenting them, to providing and deploying automation solutions.
2) Improve and maintain documentation and blueprints for typical automation projects.
3) Write and maintain custom plugins / parsers / synchronization scripts for specific automation needs.
Experience working with different file formats, parsers, text processing pipelines.
Experience working with customers for technical troubleshooting, problem solving, and onboarding.
Fluent Russian and English, both written and spoken.
Openness to feedback, opinions and ideas.
Deep passion for localization, internationalization and knowledge of tools, approaches, and best practices.
Exceptional communication skills to interact with colleagues and customers.
Readiness to work in a highly intense startup environment, requiring extreme focus, a sense of urgency, and persistence to break through.
Our team is passionate about building a product that improves the global industry of linguistic services. Smartcat’s goal is to develop the world’s best environment for translation and industry-specific payment automation and make it a vibrant network enabling easy collaboration for all market participants, including freelance linguists, translation agencies, and translation buyers. Smartcat is backed by Matrix Partners, a top US venture capital firm focusing on SaaS and marketplace startups with portfolio companies including HubSpot, Oculus, Zendesk, and Quora.
When it comes to automation, we strive to be the company that changes the industry for the better, that drives innovation in localization automation. We're also big believers in contributing to the open-source software community, so the work you will do will also be visible to the outside world. With us, you will become an expert in localization automation, and will know that your work directly helps customers across the globe. If you are interested or know someone who is interested, please drop us a line to firstname.lastname@example.org